Your Spa Visit
We value our reputation as a spa not only through excellence in health services, but also through genuine care for your well-being.
The spa is a place for relaxation and tranquility. We ask that you respect other guests’ right to privacy and solitude by keeping noise to a minimum and turning off your mobile phone and other electronic devices within the spa treatment room. Please avoid bringing children and leaving them unattended.
The property is entirely non-smoking. Smoking is allowed only in a smoking area allocated specifically for that purpose.
Please don't hesitate to advise our staff if you need any assistance or have any questions.
Spa treatment hours
Spa services are available from 10 am. to 10 pm. We request that last bookings are made by 8.00 pm.
To ensure that your preferred time and service is available, we highly recommend that you make your reservation by phone 1 day ahead of your schedule and 2 days in advance via our online booking system. A credit card number is required at the time of making reservation.
When to arrive
Please arrive at least 15 minutes prior to your appointment to allow time for a brief discussion with us about what to expect during your treatment and to complete our Spa Card before your treatment begins.
All treatments are completed as scheduled, so please be aware that if you arrive late, your service will unfortunately have to be shortened to ensure the service preparation for other guests.
A 3-hour notice of cancellation is required for any spa service. This will help us to reschedule your appointment, subject to space availability.
A full service charge will be assessed on any cancellations or no-shows within 2 hours of the appointment. This also applies to gift vouchers.
Cash payments are appreciate. We also accept credit card (VISA & MASTERCARD).
Guests with heart conditions, thrombosis, pregnancy, previous surgeries, or any other medical conditions are advised to consult their doctors before taking any spa services. Please let us know in advance if you have any other health or physical considerations that may affect your treatments or activities at the spa.
The spa treatments, services and/or facilities received or utilized at Sukko Cultural Spa are not intended to diagnose, treat, cure or prevent any disease and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise.
Clothes and valuables
Visit Sukko in your comfortable clothes. Appropriate attire for spa treatments are provided in the locker room.
We recommend that no jewelry be worn at the spa. Please keep all valuables locked in your safe during your visit. We regret that we cannot be responsible for any loss or damage of personal articles.
We have shuttle service with pick up charge. Pick up rate depends on the location of the guest.